Woodland Fairy Acres - Privacy, Orders & Returns

HOW DO CUSTOMERS FINALIZE THEIR SECURE ONLINE ORDERS?

Once the Customer has Proceeded to Checkout, where their Order Summary has been Totalled
and their Customer Information has been submitted, the Customer is taken to the “Review Order” webpage where they will have the Opportunity to review their Order prior to finalizing it. The
Customer’s Order is not finalized until they Click the “Place Order” Button.

HOW CAN CUSTOMERS MODIFY OR CANCEL AN ORDER?

The simplest way for the Customer to Modify or Cancel their Order is to contact Woodland Fairy
Acres prior to our shipping the Customer’s Order (i.e., within 2-3 business days of our Receipt of the Order). All Customers may contact us via e-mail at CustomerService@WoodlandFairyAcres.com.
Once the Customer’s Merchandise has left our facility (after which time, the Customer will be
e-mailed a Shipping Confirmation), we are unable to halt the Merchandise Shipment. Therefore,
in order for us to process the Modification or Cancellation, once the Customer is in Receipt of their Order, they are Encouraged to immediately Return the Unopened Shipping Box(es) to Woodland
Fairy Acres, prepaid and insured. We will proceed with the Modification or Cancellation, as speci-
fied by the Customer, as soon as Woodland Fairy Acres has received the Returned Merchandise.
Please note that under these Circumstances, we will be unable to Refund the original Shipping
Costs charged to the Customer.

DOES WOODLAND FAIRY ACRES CHARGE SALES TAX?

No. As our Floral Scone Mixes and Floral, Tea-Infused & Holiday Marshmallow Mixes are
exempt food items, Woodland Fairy Acres does not charge Sales Tax.

WILL CUSTOMERS BE PROVIDED WITH AN ORDER CONFIRMATION?

Yes. All Customers are e-mailed an Order Confirmation within 24 hours of our Receipt of their
Orders.

WILL CUSTOMERS BE NOTIFIED OF DELAYS RELATED TO THE
PROCESSING OF THEIR ORDERS?

Yes. Although delays in processing Customer Orders are rare, Woodland Fairy Acres will e-mail
their Customers of any unexpected Processing Delays. Without such Notification, Customers
may expect their Orders to be processed and shipped within 2-3 business days of our Receipt of
the Orders.

DOES WOODLAND FAIRY ACRES HAVE ANY BILLING REQUIREMENTS?

At the present time, Woodland Fairy Acres only bills to addresses within the continental United
States, Alaska and Hawaii. We ask that our Customers enter their Billing Information exactly as
it appears on their Credit Card Statement. We also ask that our Customers enter their Credit Card
Information exactly as it appears on their Credit Card. All Customer Orders are Subject to Verifi-
cation. Any possible Errors reflected in the Information provided by our Customers, may create a
Delay in the processing of our Customer Orders.

WHAT FORMS OF PAYMENT ARE ACCEPTED BY WOODLAND FAIRY
ACRES FOR SECURE ONLINE ORDERS?

Woodland Fairy Acres accepts the following Major Credit Cards: Visa and Mastercard.
We regret that we are unable to accept Cash, Checks or Money Orders.

Woodland Fairy Acres neither encourages nor accepts E-mail Orders from our Customers.
E-mail is not an Encrypted form of communication and, is therefore, not considered a Secure
Method of transmitting Personally Identifiable Information.

For large Wedding Favor, Shower Favor, Corporate & Holiday Gift, Party & Special Event
Orders etc., please contact us directly via e-mail at CustomerService@WoodlandFairyAcres.com.
A Non-Refundable 20% Deposit is required for all Customer Orders of 20 or more Floral Scone
Mix Products. Our normal 2-3 business day turnaround for the Processing of Customer Orders
will not apply in these Cases and will be determined on the basis of each Customer Order.